Terms of Service for Real lean

Effective Date: January 8, 2025

Last Updated: January 8, 2025

1. Agreement to Terms

By downloading, installing, or using the Real lean mobile application ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Service.

Service Provider: KEIKA, UAB ("Company," "we," "our," or "us")
Service: Real lean nutrition and fitness tracking mobile application

2. Description of Service

Core Features

Real lean is a comprehensive nutrition and fitness tracking application that provides:

  • Nutrition Tracking: Log meals, track calories, and monitor macro nutrients
  • Barcode Scanning: Scan food barcodes for nutrition information
  • Social Features: Connect with friends, participate in challenges
  • Progress Monitoring: Track weight, fitness goals, and health metrics
  • Limited Offline Functionality: Basic meal and exercise logging available offline with sync when reconnected

Service Availability

  • Available on iOS devices through the Apple App Store
  • Requires iOS 13.0 or later
  • Internet connection required for initial setup and syncing
  • Some features available offline

3. User Accounts and Registration

Account Creation

  • You must provide accurate, current, and complete information
  • You are responsible for maintaining account security
  • You must be at least 13 years old to create an account
  • One account per person; no shared accounts

Account Security

  • Keep your login credentials confidential
  • Notify us immediately of any unauthorized access
  • You are responsible for all activities under your account
  • We may suspend accounts that violate these Terms

4. Acceptable Use Policy

Permitted Uses

  • Track your personal nutrition and fitness data
  • Connect with friends and participate in challenges
  • Share achievements and progress with your network
  • Scan food barcodes for nutrition information

Prohibited Uses

You may NOT:

  • Share false information: Upload inaccurate health or nutrition data intentionally
  • Harass other users: Engage in bullying, threatening, or inappropriate behavior
  • Spam or abuse: Send unsolicited messages or abuse reporting features
  • Reverse engineer: Attempt to copy, modify, or distribute our software
  • Violate laws: Use the service for any illegal activities
  • Commercial use: Use the app for business purposes without authorization
  • Create fake accounts: Maintain multiple accounts or impersonate others
  • Share inappropriate content: Upload offensive, explicit, or harmful material

5. User-Generated Content

Your Content

  • You retain ownership of content you create (meal photos, notes, etc.)
  • You grant us license to use your content to provide the Service
  • You represent that you have rights to all content you upload
  • We may remove content that violates these Terms

Social Features

  • Friend Connections: You control who can see your data
  • Challenges: Participation is voluntary and data sharing is limited to challenge metrics
  • Achievements: Your accomplishments may be visible to friends
  • Privacy Controls: You can adjust sharing settings anytime

Content Responsibility

  • You are solely responsible for content you post
  • We do not endorse or verify user-generated content
  • Report inappropriate content through the app's reporting features

6. Health and Medical Disclaimers

Not Medical Advice

IMPORTANT: Real lean is NOT a medical device and does not provide medical advice.

  • Educational Purpose Only: All information is for educational purposes
  • Consult Professionals: Always consult healthcare providers for medical decisions
  • No Diagnosis: We do not diagnose, treat, cure, or prevent any disease
  • Personal Responsibility: You are responsible for your health decisions
  • Accuracy Disclaimer: Nutrition data from barcode scanning may not be 100% accurate
  • Individual Results: Results vary by individual

Health Data Usage

  • We may aggregate anonymized usage data for app improvement
  • No personal health information is shared without consent
  • Delete health data anytime through the app

7. Free Service

Available Features

All nutrition tracking and core features are available for free, including:

  • Nutrition tracking and meal logging
  • Barcode scanning for food items
  • Social features and challenges
  • Progress monitoring and analytics
  • All app functionality at no cost

8. Intellectual Property Rights

Our Rights

  • Real lean app, design, and technology are owned by KEIKA, UAB
  • All trademarks, logos, and brand names are our property
  • You may not use our intellectual property without permission

Your Rights

  • You retain rights to your personal data and content
  • You may export your data at any time
  • You have a limited license to use the app for personal purposes

Third-Party Content

  • We use third-party services and databases (OpenFoodFacts)
  • Third-party content is subject to their respective terms
  • We do not claim ownership of third-party intellectual property

9. Privacy and Data Protection

Data Collection

Please review our Privacy Policy for detailed information about:

  • What data we collect
  • How we use your information
  • Your privacy rights and controls
  • Data security measures

Data Ownership

  • You own your personal data
  • You can export or delete your data anytime
  • We process data according to our Privacy Policy
  • We comply with GDPR, CCPA, and other privacy regulations

10. Service Modifications

Updates and Changes

  • We may update the app to improve functionality
  • We may modify or discontinue features with notice
  • We may change these Terms with 30 days notice
  • Continued use after changes indicates acceptance

Service Availability

  • We strive for 99.9% uptime but cannot guarantee uninterrupted service
  • Maintenance windows will be announced when possible
  • We are not liable for temporary service disruptions

11. Termination

Your Right to Terminate

  • Delete your account anytime through app settings
  • Data deletion may take up to 30 days to complete

Our Right to Terminate

We may suspend or terminate your account if you:

  • Violate these Terms of Service
  • Engage in harmful or illegal activities
  • Abuse other users or our support team
  • Attempt to harm our service or other users

Effect of Termination

  • Your access to the Service will be immediately suspended
  • We may retain some data as required by law

12. Limitation of Liability

Service Limitations

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • AS-IS BASIS: Service provided "as is" without warranties
  • NO LIABILITY: We are not liable for indirect, incidental, or consequential damages
  • HEALTH DECISIONS: We are not responsible for health or medical decisions based on app data
  • DATA ACCURACY: We do not guarantee 100% accuracy of nutrition information
  • THIRD PARTIES: Not liable for third-party service failures

Maximum Liability

Since the Service is provided free of charge, our liability is limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify and hold harmless KEIKA, UAB and its employees from any claims, damages, or expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Content you post or share
  • Your health or medical decisions
  • Any illegal activities

14. Governing Law and Disputes

Applicable Law

These Terms are governed by the laws of Lithuania, without regard to conflict of law principles.

Dispute Resolution

  1. Direct Resolution: Contact us first to resolve issues informally
  2. Mediation: If needed, we'll attempt mediation
  3. Arbitration: Binding arbitration for unresolved disputes
  4. Location: Legal proceedings in Vilnius, Lithuania

Class Action Waiver

You agree to resolve disputes individually, not as part of a class action lawsuit.

15. Miscellaneous Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and KEIKA, UAB.

Severability

If any provision is found unenforceable, the remaining provisions will continue in full force.

Assignment

We may assign these Terms; you may not assign your rights without our consent.

No Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

Force Majeure

We are not liable for delays or failures due to circumstances beyond our control.

16. Contact Information

Customer Support

Email: support@keika.ai

Response Time: Within 48 hours

Legal Notices

Email: legal@keika.ai

Address:

KEIKA, UAB
Konstitucijos pr. 21B
Vilnius, Lithuania, LT-08130

Business Information

Registration Number: 305395876

VAT Number: LT100013912319

Acknowledgment

By using Real lean, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

These Terms of Service were last updated on January 8, 2025 and are effective immediately.